PARTICIPATION IS NOT PERMITTED FOR PERSONS UNDER THE AGE OF 18.

Explanation of the loss limit feature

You can limit the net loss of funds you can incur per calendar day, week or month. This feature can help you to better manage your experience while gambling online.

How does the limit work?

Once the limit has been set up (daily, weekly or monthly), it will take into account all wagers made during the past 24 hours, 7 days, or 30 days (depending on the limit you choose).

When you've reached the limit, you won't be able to play again until the limit resets. If you're playing in an active tournament, it won't be affected, but you won't be able to use add-ons or rebuys.

How do I apply this to my account?

Follow the steps below depending on the device you're using to set up the limit:

Desktop
  1. Tools
  2. Responsible Gaming
  3. Accumulated Loss Limit
Website
  1. Account
  2. Responsible Gaming
  3. Accumulated Loss Limit
Mobile
  1. Account
  2. Responsible Gaming Settings
  3. Accumulated Loss Limit

Update your limit at any time through the same menu. If you decrease the limit, the changes will occur immediately. If you increase the limit, the changes will be effective after 7 days.

How is the net loss calculated?

The limit calculates your net loss by determining the accumulated net loss in total. In other words, by adding all wagers made and subtracting the sum of all winnings and un-registrations, we can calculate the net loss.

Here is how it's counted in different games:

  • Poker: total value of initial table buy-in, re-buys/ add-ons for all game tables (incl. ZOOM games)
    • MTTs/Sit & Go's: the total value of Tournament registration, re-buys, and add-ons (this includes T-money, cash, and tournament tickets)
  • Vegas: the total value of all Vegas games, bets, or spins made. Instant Bonus and Free Spins don't count.

Can I turn off the pop-up notifications?

You can't turn off the pop-up message showing your recent winnings and losses. It's a mandatory feature required by the German regulations.

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